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TERMS AND CONDITIONS

 

Last Updated:February 18, 2026

These Terms and Conditions (“Terms”) govern your use of services provided by Praline’s Backyard Dog Services LLC(“Company,” “we,” “us,” or “our”), including our website at https://pralinesbackyard.com, SMS messaging programs, email communications, appointment scheduling, and related services.

By using our website, booking services, or opting into our communications, you agree to these Terms and our Privacy Policy available at:
https://pralinesbackyard.com/privacy-notice/


1. Services Overview

Praline’s Backyard Dog Services LLC provides enrichment-focused dog walking, pet sitting, puppy care, concierge dog walking, and related pet services in the Atlanta, Georgia area.

We may also offer downloadable guides, educational materials, and marketing communications related to our services.


2. SMS and Email Communications Program

We may send SMS and email messages to individuals who voluntarily opt in through:

• Website forms
• Lead magnet downloads
• Appointment booking forms
• Service agreements
• Verbal or written consent

Messages may include:

• Appointment confirmations and reminders
• Service updates
• Promotional offers
• Educational content
• Company announcements

Message frequency varies based on your interaction with us and your preferences.


3. Consent to Receive Messages

By providing your phone number and opting in, you authorize Praline’s Backyard Dog Services LLC to send text messages to your mobile number.

Consent to receive SMS or email communications is not a condition of purchasing services.


4. Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

To unsubscribe from marketing emails, click the unsubscribe link located at the bottom of any email.


5. Re-Enrollment

If you previously opted out and wish to resume communications, you may opt in again through any of our website forms or by contacting us directly.


6. Help and Support

If you experience issues with our messaging program, you may:

• Reply HELP to any SMS message
• Contact us at info@pralinesbackyard.com
• Call 404-702-4453

We will respond during normal business hours.


7. Message Frequency and Rates

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

For questions regarding your mobile data or text plan, contact your wireless provider directly.


8. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.


9. Service Eligibility

Our services are available only within designated service areas in the Atlanta, Georgia region.

We reserve the right to decline service requests that fall outside our service boundaries or do not align with our care standards.


10. Appointment Policies

By scheduling services, you agree to:

• Provide accurate information
• Maintain a safe home environment for our team
• Follow scheduling, cancellation, and payment policies as outlined in your service agreement

Additional policies related to in-home access, safety, and pet behavior may be outlined in separate service agreements.


11. Intellectual Property

All content on our website, including text, graphics, branding, logos, guides, and educational materials, is the property of Praline’s Backyard Dog Services LLC and may not be reproduced or distributed without written permission.


12. Limitation of Liability

To the fullest extent permitted by law, Praline’s Backyard Dog Services LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, messaging programs, or services.


13. Privacy

Your use of our website and messaging programs is also governed by our Privacy Policy:

https://pralinesbackyard.com/privacy-notice/


14. Changes to These Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our services constitutes acceptance of any updates.


15. Contact Information

If you have questions regarding these Terms and Conditions, contact:

16. Age Restrictions 

Users must be 18 years old or older. 

Praline’s Backyard Dog Services LLC
650 Ponce de Leon Avenue Suite 300 #2421
Atlanta, GA 30308
Phone: 404-702-4453
Email: info@pralinesbackyard.com
Website: https://pralinesbackyard.com