PRIVACY POLICY

 

Last Updated:February 18, 2026

1. Introduction

Praline’s Backyard Dog Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://pralinesbackyard.com, use our services, submit forms, schedule appointments, or opt into SMS or email communications.

By using our website or services, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

Personal Information You Provide

We may collect personal information when you:

• Submit a contact form (including Contact Form 7)
• Request a consultation
• Book services
• Opt into SMS or email communications
• Download a guide or resource

This may include:

• Name
• Email address
• Phone number
• Mailing address
• Zip code
• Appointment details
• Information about your pet(s)


Communication Data

If you opt into SMS or email communications, we collect and maintain:

• Messaging preferences
• Records of consent
• Opt-in and opt-out history


Automatically Collected Information

We use tracking technologies including:

• Google Analytics
• Meta / Facebook Pixel
• Cookies
• Similar tracking tools

These tools may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Interaction data

This information helps us improve our website performance and marketing effectiveness.


3. How We Use Your Information

We use collected information to:

• Provide dog walking, enrichment, pet sitting, and related services
• Respond to inquiries and provide customer support
• Send appointment confirmations and reminders
• Send SMS and email communications you have consented to receive
• Deliver downloadable guides and lead magnets
• Improve our website and marketing performance
• Maintain consent compliance records
• Protect our business from fraud or misuse


4. Cookies and Tracking Technologies

We use cookies and tracking technologies to:

• Improve website performance
• Personalize user experience
• Measure advertising effectiveness

You may disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.


5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing purposes.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted vendors who help us operate our business, including:

• Go High Level (CRM and automation)
• Email delivery providers
• SMS communication platforms
• Website hosting providers
• Analytics providers

These vendors may only use your information to perform services on our behalf.


Legal Requirements

We may disclose information if required by law or to protect the safety, rights, or security of Praline’s Backyard Dog Services LLC, our clients, or others.


Business Transfers

If our business is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.


SMS Compliance Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


6. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation and will no longer receive SMS communications unless you opt back in.


Email Opt-Out

You may unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of any email.


Access or Correction Requests

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.


7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.


8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.


9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.


10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Praline’s Backyard Dog Services LLC
650 Ponce de Leon Avenue Suite 300 #2421
Atlanta, GA 30308
Phone: 404-702-4453
Email: info@pralinesbackyard.com
Website: https://pralinesbackyard.com