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Frequently Asked Questions

Dog Services

No, your dog does not need to be spayed or neutered to use our services.

Our dog walks are 30 minutes and include tailored enrichment activities to keep your dog mentally and physically engaged.

Yes, all dogs are walked on leash for safety. We also do not introduce your dog to other dogs during walks to maintain focus and a stress-free experience.

Current services include dog walks, pet sitting, dog taxi and hotel pet concierge services.

A meet-and-greet is when one of our Canine Enrichment Specialist comes to your home to get  of a typical day for your dog for home services such as pet sitting or dog walking.

To ensure the safety of your dog and others, we require up-to-date vaccinations for Rabies and DHPP(Distemper, Hepatitis, Parvovirus, and Parainfluenza). These vaccinations protect your dog from serious illnesses and allow us to provide the safest care possible.

You can schedule as many walks as you’d like! Whether your dog needs just one walk or several throughout the day, we’re here to meet their needs and ensure they stay happy and healthy.

No, we provide one-on-one dog walking services to give your dog personalized attention. The only exception is if you have two dogs in the same household that get along well during walks.

Yes! With over 20 years of experience working with dogs, our company prides itself on expertise and ongoing education. We are Fear-Free Certified, and all staff members are trained in pet CPR and first aid. Additionally, our team participates in monthly training sessions on topics such as animal behavior, canine enrichment, and othersto ensure we deliver the best care possible.

To get started, we require a meet and greet, also known as a Canine Enrichment Assessment. This session helps us understand your dog’s unique needs, preferences, and personality so we can tailor our services accordingly.  Schedule one today HERE

Ensuring the security of your home and providing top-notch care for your pet are fundamental to everything we do at Praline’s Backyard. Here’s how we manage secure access to your home:

1. Lockbox Safety: We ask that you keep one key in a lockbox on your property. You choose the most secure and convenient spot for it—this could be anywhere around your home but doesn’t need to hang directly on your door. We provide the lockbox free of charge during our initial canine enrichment assessment/meet and greet.

2.  Digital Entry: If your home is equipped with an electronic lock, we request that you assign a unique code specifically for our use. This ensures that we can safely access your home while maintaining the integrity of your security settings.

3. Gated Community Access: For homes within gated communities, please provide a gate card, remote, or specific access codes. This will ensure seamless entry and exit, preventing any disruptions to your pet’s care schedule.

At Praline’s Backyard, your peace of mind is paramount. We’re committed to respecting your privacy and safeguarding your home while providing your pets with the loving care they deserve.

Dog Enrichment

Enrichment activities for dogs refer to a variety of activities, exercises and experiences that stimulate a dog’s physical, mental and emotional well-being. These activities can include physical exercise, mental stimulation, socialization and training, as well as providing opportunities for play, exploration and problem-solving.

We offer a variety of enrichment activities tailored to your dog’s needs, such as:

• Scent games

• Puzzle toys

• Obedience exercises

• Interactive play

Each activity is designed to stimulate your dog’s mind, build confidence, and burn off energy in a healthy way.

 

We recommend daily enrichment to keep your dog mentally sharp and emotionally fulfilled. Our membership includes a monthly enrichment toy and a how-to video so you can incorporate one-on-one activities with your dog at home.

Absolutely! We encourage at-home enrichment to strengthen the bond between you and your dog. As a member, you’ll receive a new enrichment toy every month, along with a step-by-step video to guide you in using it effectively.

While enrichment activities are designed to engage your dog rather than exhaust them, many dogs do feel pleasantly tired afterward. Mental stimulation can be just as rewarding and tiring as physical exercise!

Yes! Enrichment activities tap into your dog’s natural problem-solving abilities, helping them become more confident, resourceful, and curious.

Fear-Free is an approach to pet care that prioritizes your dog’s emotional well-being by minimizing fear, stress, and anxiety during every interaction. Learn more about this compassionate approach   check out Fear Free Happy Homes. 

 

Our FlexPack membership is an all-inclusive dog care program designed to meet your dog’s mental, physical, and emotional needs. Members receive:

10 walks per month (additional walks available).

Monthly enrichment toys.

What is the membership, and what does it include?

Our membership is an all-inclusive dog care program designed to meet your dog’s mental, physical, and emotional needs. Members receive:

10 walks per month (additional walks available for purchase).

Monthly enrichment toys.

• Monthly Dog Taxi to the vet or groomer within 5 mile radius

Monthly virtual pet parent workshops.

Priority booking and discounts on additional services.

Monthly virtual pet parent workshops.

 

No, walks do not roll over to the next month. However, additional walks can be purchased at the current rate to suit your needs.

Yes, when you refer a friend who signs up for the membership, both of you will receive $100 off your first month with a three-month commitment.